Valid only for Small Business Saturday (SBS) 2024. 11/30/24
Stock up and save on Small Business Saturday!
For one day only, place an a la carte order and duplicate it half off!
1. What is the Small Business Saturday Promo?
Answer: For Small Business Saturday, when you place a custom order with us of 3 items or more, you can double your order for 50% off the original price of the second set of identical items. This is our way of saying thank you for supporting our small business!
2. How does the promo work?
Answer: It’s simple! You choose and place a custom order for your pet. We’ll automatically give you the option to double the same order at half price. For example, if you order a custom combo of chews and treats, you can get the same set again for just 50% of the cost.
3. What qualifies as a custom order?
Answer: A custom order includes any items where you personalize or select specific products for your pet based on their preferences or needs, including treats, chews, super chews, meatballs, and food toppers.
Secret Shop items are not eligible for this promotion.
4. Do I need a promo code?
Answer: No promo code is needed! The offer will automatically apply when you choose to double your custom order.
5. Can I mix and match different products?
Answer: The “double your order” part of the promo applies to the same products as your initial custom order. If you want to add different items, those will be priced separately. But your custom order can be a mix of any of our in stock treats and chews. (Excludes secret shop items)
6. Is there a limit on how many orders I can place?
Answer: There’s no limit! You can place as many custom orders as you like, and each one can be doubled for half price.
7. When does the promotion start and end?
Answer: This promotion is valid only on Small Business Saturday, 11/30/24, from 9am PST to 5pm PST. Make sure to place your order within this time frame to take advantage of the deal!
8. Can I return or exchange items purchased with this promo?
Answer: No, items purchased as part of this promotion are final sale and not eligible for return, refund, or exchange.
9. Who can place a custom order?
Answer: Any customer with an active subscription or membership can take advantage of this offer.
Eligibility:
The promotion is valid on all custom orders placed on Small Business Saturday, 11/30/24 from 9am PST to 5pm PST.
The “double your order for half price” applies to the same products as the initial order. No substitutions or changes to the second order are allowed.
The promo cannot be combined with other offers, discounts, or promotions.
This promo cannot be paid for using Real Dog Coin.
This promo is only for customers with an active subscription or membership.
Discount Application:
No promo code is required. Just contact member service to place your order.
The discount applies only to the second set of items and cannot be used on other products.
Returns and Exchanges:
Items purchased using this promo are final sale and not subject to refund, exchange, or replacement.
Shipping and Delivery:
Our standard shipping and delivery policies apply to all promo orders. Please note that processing times may be slightly longer due to the increased volume of orders during Small Business Saturday as well as delays in delivery due to increase in shipments through USPS and UPS.
Promo Limitations:
This promotion is limited to Small Business Saturday, and orders must be placed within the specified time frame to qualify for the discount.
There is no limit to how many custom orders you can place during the promotion, but each custom order will need to be treated separately.
This promo is only available to customers with an active subscription.
A la carte order must be at least 3 items or more.