Believe it or not, there are treat thieves out there...
Login to your account and shoot us a message. We'll do our best to track down your package, contact USPS and file a claim if needed. All of our packages are insured by the USPS.
If the USPS ensures the package was delivered and we still can't track it down, we will ship out a replacement box.
We can only promise to cover the first reshipment, but if this becomes a regular occurrence, any future replacements will be at your cost.