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Terms of Service
Terms of Service (Website) -
Terms of Service (Website) -
Ruby Balaram avatar
Written by Ruby Balaram
Updated over a week ago

Welcome to This website is owned and operated by Real Labs, Inc.. By visiting our website and accessing the information, resources, services, products, and tools we provide, you understand and agree to accept and adhere to the following terms and conditions as stated in this policy, along with the terms and conditions as stated in our Privacy Policy (please refer to the Privacy Policy section for more information). 

This agreement is in effect as of July 1, 2015. 

We reserve the right to change the Terms of Service (“Terms”) from time to time without notice. You acknowledge and agree that it is your responsibility to review the Terms periodically to familiarize yourself with any modifications. Your continued use of this site after such modifications will constitute acknowledgment and agreement of the modified terms and conditions.

By signing up for our service, you agree to correspond with us via text message and emails. We will never contact you with sales pitches or marketing messages by text. We will reply to inquiries regarding your account that you initiate. As part of enrolling in our Membership, you agree to receive text message notifications for secret shop restocks to gain early access. You may opt out of receiving these messages at any time by replying STOP to 858-348-5954, contacting us via email at or logging into your account and turning off SMS notifications.

Real Labs, Inc. is not responsible for any website malfunction that deprives a customer of any goods or services. The Real Labs, Inc. website contains links to other websites and resources. Real Labs, Inc. is not responsible for the availability of these external sites nor does it endorse, or is it responsible for, the aesthetics, appeal, suitability to taste or subjective quality of informational content, products or other materials made available on or through such external sites. Under no circumstances shall Real Labs, Inc. or any of the providers be held responsible or liable, directly or indirectly, for any loss or damage caused or alleged to have been caused to you in connection with the use of or reliance on any content, goods or services available on such external site. You should direct any concerns to such external site's administrator or webmaster.

We reserve the right to increase our pricing as needed to reflect related increases industry related costs (inflation).

The Real Labs, Inc. website and email list are intended to be a source of information and supplies for people who have chosen to feed fresh, healthy foods to their companion animals. The website and discussion list may provide information on nutrition and other pet issues that are the not evaluated by the FDA, AAFCO, are the sole opinion of the author, and are not official statements of Real Labs, Inc..

Information provided by the Real Labs, Inc. website and email list are to be used for educational purposes and to help you make your own decisions regarding your companion animal’s health. We hope that you will find the information helpful. In compliance with FDA regulations: These statements have not been evaluated the FDA. Products sold through this website are not intended to diagnose, treat, mitigate, cure or prevent any disease.

As a condition of your use of and any linked pages, you warrant and represent that you will not use the website for any commercial purposes or for any purpose that is unlawful or prohibited by these terms. Furthermore, you specifically agree not to use this website to solicit the other members on this website for any commercial and/or fund raising purpose. In addition, you agree not to use the website in any manner that could damage, disable, overburden, or impair the website or interfere with another person's use and enjoyment of the website. Sending commercial email information and/or solicitations, sending commercial information and/or solicitations is strictly prohibited, and a violation of the terms and conditions of the use of this website. Such violation may result in civil and/or criminal penalties against the sender and those assisting the sender.

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