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Annual Wellness Membership Policy
Annual Wellness Membership Policy

Monthly and Annual Membership Policy

Nichole avatar
Written by Nichole
Updated over a week ago

If Subscriber signs up for the annual wellness membership ($204 US/ $276 CA) and has not used any benefits, they are eligible for a refund, minus a $6 processing fee if they cancel within 24 hours from purchase.

More than 24 hours after purchase or benefits have been used, they are eligible for a refund minus a $6 processing fee and $22 for the first month of membership.

After purchase, the subscriber has 28 days to request a refund, minus our processing fee of $6 and minus $22 for using the first month of membership.

After 28 days, they are eligible for a credit on their account, which will apply towards their monthly order. The credit will be less $22 for each month they have had the membership.

If the annual membership is purchased using a discount it is non-refundable.

Terms may change at any time.

If subscriber signed up with a discounted promotion they are not eligible for a refund or credit.

Annual Wellness Membership Refund Policy

When the customer cancels the annual wellness membership

Refund policy

Credit

Within 24 hours of purchase and no benefits have been used

Refund less a $6 processing fee

No credit

After 24 hours from purchase or benefits have been used

Refund less a $6 processing fee and $22 for the first month of membership used

No credit

After the first 28 days

No refund

Credit for the remaining membership less $22 for each month it was used

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